TSB customers must wait until Tuesday morning to find out if they can get into their online bank accounts.

The bank itself seems to have gone quiet (customer service shut down at 11pm and reopens at 7am).

So we’re going to wrap up for the day too. Goodnight, and good luck to everyone affected by these problems. GW

Photographer, and Green Party candidate, Nicola Albon confirms that the problems still aren’t resolved....

TSB customer Nick Mays says he’s finally got online.....but is still planning take his business elsewhere.

Other customers are worried that the problems won’t be fixed by Tuesday morning....

One TSB mortgage-holder got a rather nasty shock when she managed to log into her account:

Becky Dracup of Liverpool is another less-than-satisfied customer tonight, after struggling to speak to anyone at TSB:

TSB’s IT woes make the front page of the Financial Times tomorrow.

The FT focuses on the prospect that City and data watchdogs will savage the bank, saying:

Regulators are probing computer problems at TSB that left many customers of the UK bank unable to check their accounts and gave some access to other people’s money after it switched to new systems over the weekend.

The problems, which provoked a flurry of complaints on social media, followed a scheduled shutdown of TSB’s online and mobile banking applications over the weekend while it transferred 1.3bn customer records from its former parent Lloyds Banking Group.

The Information Commissioner’s Office — the UK privacy watchdog — said: “We are aware of a potential data breach in relation to the TSB and are making enquiries.”

The Financial Conduct Authority said it was “aware of the issue” and was “liaising with the firm”....

More here.

As we head into the night, TSB are still telling customers that they don’t know when the IT outage will be fixed.

It’s now 27 hours since TSB’s migration to a new IT platform was meant to conclude - and some users, such as GMB official Rachelle Wilkins, are still in the dark:

Data visualisation firm Bright Analytics is worried that it won’t be able to pay its employees, or settle other bills, until TSB fixes its problems:

Many users are still reporting that TSB is refusing to accept their login details, including PR and social media executive Cara Elizabeth:

This is important.

Any TSB customers who discover an unexpected windfall in their accounts this week should not rush out and spend it. If you do, you could be forced to pay it back... or worse.

Lee Boyce of This Is Money explains:

Legally, if a sum of cash is accidentally paid into your account and you know it isn’t yours, you are liable to pay it back.

Keeping and spending money wrongly placed into your account could lead to you being charged with retaining wrongful credit under the Theft Act 1968.

Two sisters were sent to prison in 2008 after going on a spending spree with cash that wasn’t theirs. The then Abbey Bank had wrongly credited £135,000 into one of their accounts.

It took the bank two weeks to spot the mistake.

The official advice is to contact your bank and alert it to the mistake - but many TSB customers say that call waiting times are currently extremely long as it battles the meltdown.

Criminal paralegal James Ashton has found himself caught up in TSB’s problems:

TSB’s hard-pressed social media team are repeating the same generic statement to scores of customers, along the lines of:

We’re really sorry to hear that you’re experiencing problems accessing Online Banking. Unfortunately, there are some intermittent problems affecting this service so please bear with us.

We’re working as hard as we can to resolve this. In the meantime, please try again later and sorry once more for the inconvenience.

That really isn’t enough to address the concerns of customers who can’t make payments, or even check how much money is in their account.

For example:

One of the most alarming elements of this mess is that some TSB customers say they saw the account details of other customers - a potentially serious breach.

One account holder, called Matthew Neal, says he logged last night and found himself looking at someone else’s £35,000 savings account,plus an £11,000 Isa, and a business account!

TSB claims to have such issues, but other customers have reported similar problems today:

Britain’s financial ombudsman, which mediates on complaints between customers and financial firms, is also taking an interest:

TSB’s systems were meant to be up and running after its IT migration 24 hours ago.

But instead, its social media account is being hammered by increasingly angry customers, who STILL can’t get into their accounts.

The list now includes a contestant from this year’s series of MasterChef, furniture designer Fiona Harris:

Research technician Cameron Hill has found a way back into his TSB account......

I’m afraid I can’t test it myself, but it might be worth attempting.....

TSB’s parent company, Banca Sabadell, thinks the IT migration is a success!

It has released a press release trumpeting the move, even though TSB has admitted there have been problems.

Apparently the new IT platform is a “milestone” for the bank (although it may feel more like a millstone for some customers right now).

It says:

Banco Sabadell has successfully completed the TSB technology migration. The implementation of the new Proteo4UK platform represents a new milestone in the history of Banco Sabadell Group, and particularly in its progress in terms of the bank’s internationalisation. It is also the first ever project outside of Spain in which the bank has created a new banking platform from scratch and completed a large scale migration of the platform.

The Chairman, Josep Oliu, has emphasised that “with this migration, Sabadell has proven its technological management capacity, not only in national migrations, but also on an international scale. The new Proteo4UK platform is an excellent starting point for the organic growth of the business and the improvement of TSB’s efficiency”.

Oliu also stated that “more than 5.4 million customers are now integrated into the new platform, which allows us to grow in a market as mature and highly competitive as the UK market.” Equally, the Chairman has also stated that the migration will provide a “greater competitive capacity and increased value creation for our franchise”.

City AM’s Emma Haslett points out that TSB hopes to slash its costs through this IT move.

Perhaps some of those saving could be put towards a compensation pot for those who suffer losses through today’s problems.

It’s now more than 21 hours since TSB’s online banking systems were due to be working again... but some customers are still experiencing problems.

Jewellery maker Barbara Adamiec reports that it’s damaging her business today:

Despite the IT disruption, TSB’s online complaint form is still up and running. I’m sure they’d like to hear from anyone affected by today’s problems....

The frustration of being locked out of one’s own bank account is evident among TSB’s customer base:

Here’s my colleague Patrick Collingson on the TSB problems:

The internet and mobile banking services of TSB, which has five million customers, intermittently failed on Monday morning after a system upgrade went wrong, prompting widespread concern among users.

The bank, carved out of Lloyds but now part of the Spanish Sabadell group, said it was working urgently to repair what it described as “intermittent” failures in its services.

The crash came hours after the bank warned account holders that some services, including online banking, making payments or transferring money, would not be possible from 4pm on Friday to 6pm on Sunday because of a system upgrade.

Some customers alleged over Twitter that transactions they have not made are being logged to their accounts, with some being credited sums of money, which are later deleted.

More here:

The Sun is also reporting that TSB customers have been left in limbo by its technology problems:

Mark Ezeabasili, 24 a student from London studying sport science at Bedfordshire University told The Sun he hasn’t had access to his account since 6pm yesterday.

He said: “I am a student and I tried to move some money from my TSB ISA to my current account so I would have money for the week.”

“I don’t what I am going to do for money for the week now.”

“I now have to all the way to town to get my money which really disrupts my life as I have exams and assignments and I don’t really have time to go all the way to the bank.”

Some TSB customers report that today’s IT problems are causing serious inconvenience, and even costing them money:

Small businesses who use TSB’s banking service are also worried....

I suspect TSB will be facing some claims for compensation, once this mess is sorted out....

TSB had warned customers that there might be disruption over the weekend, as it carried out its IT upgrade.

However, that work was meant to be finished last night - before many customers headed back to work today.

But as Sky News points out, something has clearly gone wrong:

One customer said he could see other people’s accounts totalling more than £20,000, while another reportedly discovered he had been wrongly credited with £13,000 after logging back in.

It came several hours after the bank had warned its account holders that some of its services, including online banking, making payments or transferring money, would not be possible over the weekend because of a system upgrade.

The upgrade window was scheduled between Friday at 4pm and Sunday at 6pm.

However, a message on the TSB website on Monday morning said there were still “intermittent issues” with its services, while a number of customers reported they were still unable to access their money.

Shares in outsourcing giant Capita have surged by 13% this morning, after it announced plans to raise £700m in fresh capital.

This cash injection should help the company overhaul its operations, and avoid the same fate as Carillion - which slumped into liquidation three months ago.

More here:

Europe’s stock markets are soporifically quiet this morning - perhaps traders have been lulled to sleep by the sunny weather.

Most European indices have dipped into the red, following this morning’s news that exports are being hit by the stronger euro.

In the City, the FTSE 100 is basically flat. Wall Street is expected to dip when trading begins at 2.30pm BST - as the rise in US bond yields keeps investors cautious.

I must confess that I’d expected shares to rise this morning, after North Korea announced on Saturday that it will end its tests of nuclear weapons and intercontinental ballistic missiles

But there’s no sign of a relief rally, as Fiona Cincotta, Senior Market Analyst, at City Index, explains:

Despite Wall Street closing a solid 0.8% lower at the end of last week and mixed trading in Asia overnight, the FTSE stumbled out of the blocks on Monday in a subdued start to the week.

Some geopolitical developments over the weekend, including a further easing of fears of a US china trade war and North Korea agreeing to suspend missile testing and close a nuclear site failed to lift sentiment as much as might have been expected.

Back in the City, excitement is building as the interest rate (yield) on American 10-year government debt threatens to hit 3% for the first time since January 2014.

It’s really quite close now....

The 3% mark is turning into a psychologically important barrier, as it will highlight how US bond prices have dropped from recent record highs (yields rise as prices fall).

Falling bond yields suggest that traders are expecting US inflation to pick up, forcing America’s central bank - the Federal Reserve - to keep raising interest rates.

Although France and Germany are holding up well, the eurozone’s periphery is suffering a sharper slowdown -- to a 18-month low.

This chart from Markit shows the details:

Financial blogger Jeroen Blokland is also encouraged by today’s data:

Financial portfolio manager Mario Cavaggioni is also encouraged by today’s output data from the eurozone’s two biggest members:

Germany’s economy is stabilising this month after suffering a slowdown earlier this year, according to today’s PMI report.

Phil Smith, Principal Economist at IHS Markit explains:

“Growth of Germany’s private sector steadied in April, to arrest the loss of momentum seen in February and March. With both manufacturing and services seeing slightly quicker increases in output, the data show the economy making a solid start to the second quarter.

“There was also a welcome pick-up in the rate of private sector job creation in April. Employment levels rose strongly on a broad-based basis by sector, albeit with the rate of hiring among manufacturers easing from the recent elevated levels.

“However, a further slowdown in new order growth to its weakest for over a year-and-a-half does raise some concerns. This seemed to be reflected in the survey’s measure of business confidence, which slipped further from the highs seen in 2017.”

Here’s more reaction: