Joanna Partridge and Kalyeena Makortoff 

Carluccio’s set to file for administration amid coronavirus shutdown

Restaurant chain and rent-to-own retailer BrightHouse among first high-street casualties of crisis
  
  

Carluccio’s restaurant and delicatessen in Upper Street, Islington London
Carluccio’s has 73 branches across the UK and employs about 2,000 people. Photograph: David Levene/The Guardian

The Italian restaurant chain Carluccio’s and the rent-to-own retailer BrightHouse are expected to be among the first high-street casualties of the coronavirus shutdown, putting about 4,400 jobs at risk.

Carluccio’s is understood to be preparing to file for administration. FRP Advisory, the restructuring specialist, confirmed it was working with the chain, which has 73 branches and about 2,000 employees.

The firm said in a statement: “FRP is working with the directors of Carluccio’s to consider all options for the company in the current climate.”

The restaurant chain was founded by the late chef Antonio Carluccio in 1999. The plan to call in administrators, first reported by Sky News, follows a difficult period for casual dining chains, with tough competition and rising costs.

In 2018, Carluccio’s landlords backed a restructuring plan in the form of a company voluntary arrangement (CVA), an insolvency procedure that allowed it to shutter loss-making sites, and led to the closure of about 30 of its restaurants.

On Thursday, Carluccio’s staff were told they would only receive 50% of their wages due for the month. The Unite union accused the chain of “wage theft” and threatened legal action.

Carluccio’s is controlled by the Landmark Group, the Dubai-based retail and hospitality conglomerate. At the time of the CVA, it promised to finance a multimillion-pound refurbishment for the restaurants unaffected by the CVA.

Meanwhile, the rent-to-own firm BrightHouse, which has been accused of overcharging, will collapse into administration on Monday, putting 2,400 jobs at risk.

The company – which sells household appliances and electrical goods on credit to primarily low-income customers – has been teetering on the brink for months after a regulatory crackdown on interest charges that reduced its income, but was tipped into failure by the economic stresses of the coronavirus outbreak.

BrightHouse said costly compensation claims by customers after the crackdown were costing it £1m every month.

It is understood that tentative restructuring plans were scrapped as the pandemic gained pace. The company – which is owned by a trio of investment funds, Alteri, Apollo and Highbridge – is expected to appoint Grant Thornton as administrators within days.

What’s the problem?

Physical retailers have been hit by a combination of changing habits, rising costs and broader economic problems as well as the coronavirus pandemic. In the past few years names such as Mothercare, Karen Millen, Toys R Us, Maplin and Poundworld have disappeared from the UK high street as a result.

In terms of habits, shoppers are switching to buying online. Companies such as Amazon have an unfair advantage because they have a lower business rate bill, which holds down costs and enables online retailers to woo shoppers with low prices. Business rates are taxes, based on the value of commercial property, that are imposed on traditional retailers with physical stores. 

At the same time, there is a move away from buying "stuff" as more people live in smaller homes and rent rather than buy. Uncertainty about the economy has also slowed the housing market and linked makeovers of homes. Those pressures have come just as rising labour and product costs, partly fuelled by Brexit and the coronavirus, have coincided with economic and political uncertainty that has dampened consumer confidence.

What help do retailers need?

Retailers with a high street presence want the government to change business rates to even up the tax burden with online players and to adapt more quickly to the rapidly changing market. Retailers also want more investment in town centres to help them adapt to changing trends, as well as a cut to high parking charges, which they say put off shoppers. Many businesses which deal with complex supply chains also want additional help with the new red tape and import charges imposed after Boris Johnson's Brexit deal saddled them with extra costs.

What is the government doing?

In the December 2019 Queen's speech, the government announced plans for further reform of business rates including more frequent revaluations and increasing the discount for small retailers, pubs, cinemas and music venues to 50% from one-third. It has also set up a £675m "future high streets fund" under which local councils can bid for up to £25m towards regeneration projects such as refurbishing local historic buildings and improving transport links. The fund will also pay for the creation of a high street taskforce to provide expertise and hands-on support to local areas.

A spokesman for BrightHouse said: “The national response to the Covid-19 pandemic has required us to prioritise the health and wellbeing of our staff and customers, in particular by closing all stores in the last few days. While we continue to actively engage with our stakeholders, these developments have made the task of finding a future for BrightHouse more challenging.”

The company’s collapse will probably mean its 240 stores – which have been closed since last week – will disappear from the high street and leave thousands of staff unemployed.

 

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