Guardian community team 

Tell us: has the meaning of shopping at John Lewis changed for you over time?

We’re keen to hear how consumers and staff feel about the John Lewis brand, what their stores mean to them and whether this has changed
  
  

File photo dated 22/07/2011 of a John Lewis store in London's Oxford Street. The John Lewis Partnership has said it will not hand staff a bonus for only the second time since 1953 after the retail group fell to a loss. The group, which runs the department store chain and Waitrose supermarket arm, recorded a £78 million loss before exceptional items for the year to January 28. Issue date: Thursday March 16, 2023.
File photo dated 22/07/2011 of a John Lewis store in London's Oxford Street. The John Lewis Partnership has said it will not hand staff a bonus for only the second time since 1953 after the retail group fell to a loss. The group, which runs the department store chain and Waitrose supermarket arm, recorded a £78 million loss before exceptional items for the year to January 28. Issue date: Thursday March 16, 2023. Photograph: Sean Dempsey/PA

We’re interested to hear about people’s relationships with John Lewis and the brand’s stores.

The company that runs John Lewis department stores and supermarket Waitrose has said it would have to cut staff numbers and scrap bonuses this year, flagging an uncertain outlook as customers struggle with inflation.

We are interested to hear what it has meant to you to shop there, and whether this has changed over the years. How did you feel when the brand first came to your town? Have you been affected by store closures?

And if you are or were John Lewis staff, tell us what it’s like to work for the company and how do you feel about the company possibly looking to end its 100% employee ownership model?

Callout

This Community callout closed on 28 August 2024.

  • You can see the article that included respondents to this callout here.

  • You can contribute to open Community callouts here or Share a story here.

 

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